Responsible Gambling

Know the signs

• Spending more time or money than planned, chasing losses, or hiding play.
• Borrowing money, missing bills, or feeling anxious/irritable when not playing.
• Gambling impacting work, study, relationships, sleep, or mental health.

Practical tools to stay in control

• Set a budget and a time limit before you start; take regular breaks.
• Use your bank’s budgeting features and consider blocking gambling transactions where available.
• Avoid gambling when upset, tired, or using alcohol/drugs.
• If you need account limits (spending/time) or a break, contact us and we’ll help apply the restriction you request.

Time-out and self-exclusion

If you want to pause or stop playing on SweepsSphere.com, request a time-out or self-exclusion by emailing contact@sweepssphere.com or calling +64 21 589 734. Include the email/username on the account and the duration you want. We may ask for verification to protect your account.

During self-exclusion, you should not attempt to open new accounts. We’ll take reasonable steps to prevent access to the excluded account and will limit marketing where required/possible.

Get help in New Zealand

Consumer & regulatory information (NZ)

For information about gambling regulation and harm-minimisation in New Zealand, see the Department of Internal Affairs (DIA): dia.govt.nz/Gambling.

This page provides general information and is not medical, financial, or legal advice.